Terms of service

Terms of Service

Welcome to Loud Love ("Loud Love", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services").

By accessing our website or placing an order, you agree to these Terms, along with our Privacy Policy, Refund & Return Policy, and any other policies published on our website. If you do not agree with these Terms, please do not use our Services.

1. Eligibility

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or are using our Services under the supervision of a parent or legal guardian.

You agree to provide accurate, complete, and up-to-date information when creating an account or placing an order.

2. Products & Availability

We strive to ensure that all product descriptions, images, sizing information, colors, and pricing are accurate.

However:

Product colors may vary slightly depending on your screen settings and lighting conditions.
Minor variations in print placement, embroidery, stitching, or fabric texture may occur as part of the manufacturing process.
Measurements provided in our size charts are approximate and may have slight manufacturing tolerances.
Product availability, pricing, and specifications may change without prior notice.

We reserve the right to discontinue products or limit purchase quantities at our discretion.

3. Orders

Placing an order constitutes an offer to purchase products from Loud Love.

We reserve the right to accept, reject, or cancel any order for reasons including, but not limited to:

Product unavailability
Pricing or listing errors
Payment authorization failure
Suspected fraudulent activity
Violation of these Terms

If an order is cancelled after payment has been received, any eligible refund will be processed in accordance with our Refund & Return Policy.

4. Pricing & Payment

All prices displayed on our website are subject to change without prior notice.

Shipping charges, taxes, duties, or import fees (where applicable) will be calculated during checkout or are the responsibility of the customer unless otherwise stated.

By placing an order, you authorize Loud Love to charge your selected payment method for the total purchase amount.

5. Shipping & Delivery

Estimated delivery times are provided for convenience and are not guaranteed.

Delivery may be delayed due to:

Courier or logistics delays
Weather conditions
Public holidays
Customs clearance
Other circumstances beyond our reasonable control

Tracking information will be shared whenever available after your order has been dispatched.

6. Returns & Refunds

Returns, replacements, exchanges, and refunds are governed by our Refund & Return Policy.

Please review that policy before making a purchase.

7. Promotions & Discount Codes

From time to time, Loud Love may offer promotional discounts or coupon codes.

Unless expressly stated:

Only one promotional code may be applied per order.
Promotions cannot be combined.
Promotions cannot be applied to previous purchases.
Promotions have no cash value.
We reserve the right to modify, suspend, or withdraw any promotion at any time.

8. Intellectual Property

All content available through our Services, including but not limited to:

Brand name and logo
Apparel designs
Artwork and graphics
Product photography
Videos
Website content
Product descriptions

is the exclusive property of Loud Love or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, sold, or otherwise used without our prior written permission.

"Loud Love" and all associated branding are trademarks of Loud Love.

9. Acceptable Use

You agree not to:

Use our Services for unlawful purposes.
Attempt unauthorized access to our website or systems.
Introduce malicious software or harmful code.
Misrepresent your identity or payment information.
Interfere with the operation or security of the website.
Resell products in violation of applicable laws or our policies.

We reserve the right to suspend or terminate access for any violation of these Terms.

10. Third-Party Services

Our website may include links to third-party websites or integrate third-party services such as payment gateways, shipping providers, or analytics platforms.

We are not responsible for the content, policies, or practices of these third-party services. Your use of such services is subject to their respective terms and policies.

11. User Content & Reviews

If you submit reviews, photos, videos, testimonials, or other content to Loud Love, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for marketing and promotional purposes.

You confirm that your submissions do not infringe the rights of any third party.

12. Errors & Omissions

Occasionally, our website may contain typographical errors or inaccuracies relating to pricing, product descriptions, stock availability, or promotions.

We reserve the right to correct these errors and cancel or modify affected orders where necessary.

13. Disclaimer

We strive to provide accurate information and reliable Services.

However, our website and products are provided on an "as available" basis, and we do not guarantee uninterrupted, error-free, or completely secure operation of the Services.

Nothing in these Terms limits any consumer rights that cannot be excluded under applicable law.

14. Limitation of Liability

To the fullest extent permitted by law, Loud Love shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our Services or products.

Our maximum liability for any claim relating to an order shall not exceed the amount paid for that order.

15. Force Majeure

Loud Love shall not be liable for delays or failure to perform its obligations due to circumstances beyond our reasonable control, including natural disasters, pandemics, government actions, strikes, transportation disruptions, internet outages, power failures, or other unforeseen events.

16. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

By using our Services, you consent to the collection and use of your information as described in that policy.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of India.

18. Changes to These Terms

We may update these Terms from time to time.

Any changes become effective immediately upon publication on our website. Your continued use of our Services constitutes acceptance of the updated Terms.